Can I heat it up

No, we do not advise heating your Wiings; heat can cause injury to the delicate capillaries on the facial skin. Cold reduces inflammation; the product is designed to be used cold. Do not microwave.

Can it be refrigerated

For an added cooling effect or to alleviate head aches, cooling your Wiings is recommended.

How do I clean it

The cover included with your Wiings helps it from getting dirty and can be washed. To sanitize your Wiings spray it a couple of times with essential oil room mist, they are antibacterial and smell divine.

Does it come with a head strap

At the present time our Wiings does not come with ties or straps.